Founded in 1999, MetaPack helps eCommerce and delivery providers to meet the consumer’s growing expectations of delivery, whilst maintaining and optimising operational efficiency.

MetaPack’s SaaS solution offers a wide range of personalised delivery services, from global order tracking to simplified return procedures, through a catalogue of 400 carriers and 4,000 services available that span every country in the world.

Thanks to MetaPack, more than half a billion packages are sent annually worldwide by many of the leading eCommerce retailers such as ASOS, House of Fraser, John Lewis, Wiggle, Marks & Spencer, Sports Direct, Halfords and Tesco.

The MetaPack Manager REST API (will be referenced as MM-API for the rest of this documentation) is the key enterprise interface into MetaPack’s strategic global platform for Retailers, bringing together the best-in-breed products from across our entire stable of services.


Additional documentation resources include:

  • 2132155123 (overview of the Metapack Manager REST API and the structure of an API call)

  • API keys/tokens (requesting or generating bearer tokens)

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